Need a hand?
For an issue, include your iPhone or iPad model, system version and the steps that caused it. Please do not send identity documents.
adrien.donot@me.comCommon questions
How do I start?
Add your travelers, create a trip with a destination and dates, then prepare your packing list. Your answers and trip settings shape the suggestions.
How do I update my list?
If weather or activities change, use Recalculate and check. Review the suggestions before packing.
How do I move to a new iPhone?
Trips connected to iCloud sync with your Apple Account. To keep local data and private packing items too, export a backup from Settings and import it on your new device. This backup is manual.
How do I manage photos and documents?
Photos, Camera and Reminders permissions are optional and can be changed in iOS Settings. Manual additions are available depending on the permissions you grant.
How do I change the language?
Valise follows your iPhone’s supported language on first launch. You can then choose French or English in the app settings.